Whether it is moving or retiring, when a physician leaves your practice, it impacts patients. And often in a more personal way then you might realize.
Patients, especially those who have been with your practice for many years, become attached to “their” physician and feel a true loss when he or she leaves. How you communicate this change, acknowledge their loss, and help them to smoothly transition their care to another provider can make the difference between retaining them in your practice and losing them to a competitor.
Here are a few practical tips: