Strengthening Referral Relationships: Step Two

Divide and conquer.

So you’ve built the infrastructure to capture and track referrals.  What next?   

 Stratify your referring physicians into three groups:

  • Top Referrers – These are your most loyal.
  • Somewhat Regular Referrers
  • Low Referrers — In this group, you need to determine if there are any who should be referring more and create a list of who to target.

Now you’re getting closer.